CQC compliance for adult social care providers
Registration, consultancy, training and policies for care providers in England, and a Digital Compliance Hub that turns every audit you run into the evidence you would hand an inspector.
What we do
Start with registration, get expert support when judgement matters, develop your people, build the systems, buy the resources, and manage it all continuously in one place.
Service model, regulated activity planning, provider and registered manager applications, Statement of Purpose, evidence packs and interview preparation. You complete and submit; we prepare and check.
Start hereMock inspections, compliance audits, CQC assessment readiness, governance and quality assurance, improvement planning and support for registered managers. Scoped and quoted in writing before work begins.
Consultancy servicesStatutory and mandatory, Care Certificate, clinical and specialist, leadership and compliance, with the competence assessments that go with them. Group training from £295 live online, £495 for a half day and £795 for a full day in person; the final price is confirmed in writing.
Training AcademyA policy library organised by topic, from safeguarding and medicines to governance and business continuity, with the forms, logs and templates that make each policy and procedure work.
Policy LibraryEditable packs from £49 to £797, bought one-off: email libraries, audit packs, evidence packs and master forms by service type, need and resource type, released to your account after payment.
Browse the shopRun audits, attach evidence to the finding that needed it, give every action an owner and a date, and draw governance reports from real audit data. From £59 a month.
Explore the HubWho we help
The requirements, the document set and the risks differ by regulated service type. So each one gets its own policy set, audit modules, mock inspection framework, registration support, training and Hub modules.
Personal care in people’s own homes: call reliability, lone working and medicines in an uncontrolled environment.
Residential and nursing: premises, overnight staffing, medicines governance and the audit cycle that proves it month after month.
Housing and care kept separate: capacity, consent and Court of Protection authorisations do the heavy lifting.
Care in self-contained housing with staff on site: tenancy and care boundaries, response times and night cover.
Care in an approved carer’s own home: carer approval, matching, review and safeguarding in a family setting.
Personal care for students with complex needs: the education and care interface, consent and transitions.
Detoxification and rehabilitation settings: medicines, clinical oversight, unplanned exits and safeguarding.
Consultancy
Expert human support for your service, delivered by people who have run a regulated one. Engagements are scoped and priced individually, and we say when you do not need us.
A full CQC-style assessment: evidence review, manager interview, staff discussions, care documentation and governance review, with observation where appropriate. You receive a Mock Inspection Report with risk-rated findings, a RAG-rated action plan and a follow-up review.
About mock inspectionsHow the Hub works
Each one produces the input to the next, so doing the work is building the record. Nothing gets written up twice.
Care home, home care or supported living. You get the modules scoped to that service type, not a generic checklist bent to fit.
Work through the questions on any device, recording what you found rather than only whether you passed.
Every finding becomes an action with a named person and a date. A finding without both is not a finding.
Evidence sits against the finding that needed it. Your governance report is drawn from real audits, not typed up at month end.
The Digital Compliance Hub
Most compliance software is a document store with a search box. The Hub is built the other way round: you run an audit, and the evidence, the findings, the actions and the governance report come out of it, already linked, already dated, already attributable.
Which means that when someone asks how you know your medicines handling is safe, the answer is not a policy. It is the last three audits, who did them, what they found, and what changed as a result.
What's inside
23 published modules and 1,106 questions across the five key questions, scoped to your service type.
Files attached to the finding that needed them, not to a folder.
Every finding gets an owner and a date, or it is not a finding.
What changed this month, drawn from real audit data.
Version, owner, approval and review date for every policy you hold.
Logged, tracked, and visible in the same place as the audits.
Training and competence by person, with what is due next.
One view across up to three homes or services on the £149 plan.
How to buy
Most providers start with something free, buy one thing that solves this month's problem, and only subscribe when keeping it current becomes the problem. That is the honest order, so it is the order we sell in.
The registration document checklist, the manager's monthly checklist, the safeguarding quick guide. Downloadable, no obligation, and enough on their own to tell you where you stand.
For anyone registering a service. A 27-question registration readiness audit, a Statement of Purpose template built around what CQC actually asks for, the core policy set, and a 30-minute start-up call with us.
The audit library, evidence storage, actions and governance reporting for a single registered service. Five services for £149 a month. Cancel whenever you like.
Application, Statement of Purpose, supporting-document consistency, interview preparation and a five-page starter website, brought together so every part tells the same provider story. You complete and submit the application yourself, because the declarations are yours to make.
Fixed prices in pounds sterling, charged by card. No VAT is added, because Haverton Care Limited is not VAT registered. Move up or down a step whenever you want; nothing here locks you into a year. Consultancy and training are quoted in writing before work begins. All pricing in one place
Five key questions
The five key questions are the structure behind everything here: the audit modules, the policy library, the training and the consultancy. They keep evidence practical.
Abuse, medicines, infection control, staffing and risk. What keeps people safe.
Assessment, consent, nutrition, training and outcomes. What improves lives.
Dignity, privacy, choice and independence. How people are treated.
Person-centred planning, complaints and end of life. How the service responds.
Governance, culture, learning and oversight. How leaders know it is working.
Why us
“A policy is not evidence that anything happens. I've sat on the other side of an assessment. What gets asked is who does it, where it's recorded, how it escalates, and who checks.”
Questions
No. This sits alongside whatever you already use - Nourish, PASS, Birdie, Access, Person Centred Software, or paper. It adds the compliance and evidence layer without touching your care records, so there is no migration and nothing to rip out.
No, and anyone telling you otherwise is not being straight with you. No tool can make a service safe or well-led. What this does is help you do the work properly and prove that you did. The judgement, and the care, stay yours.
A mock inspection is a full CQC-style assessment of the service, with risk-rated findings and a RAG-rated action plan. Assessment readiness is a shorter review for a provider who expects to be assessed soon and wants to know where the critical gaps are in leadership, evidence, governance, policies, audits, staff knowledge, notifications, complaints, safeguarding, incidents and training. Neither promises an outcome; both tell you what to fix first.
Yes, and we will be specific about what that means. The five key questions are unchanged and are staying unchanged. CQC's assessment methodology around them is being revised, so we track it and update the modules when it lands. Every module shows the date it was last reviewed so you can check rather than take our word for it.
No. You must complete and submit your own application, and the declarations in it are yours to make. We help you prepare and check the evidence behind it, review what you have written, and tell you where it is inconsistent or incomplete before you submit.
No. Home care agencies, care and nursing homes and supported living services each get modules and documents written for that service type, because the risks and the required evidence genuinely differ.
Your files are held in private storage that only your organisation's users can reach, and access is tied to the person's role. Nothing is shared with anyone outside your organisation, and you decide what to show and when.
No. Haverton Care Limited is not currently registered for VAT, so no VAT is added to any price on this page. If that position changes, future quotations and invoices may change accordingly.
Insights
Why most action plans stall at the second column, and the three fields that stop it happening.
Read itThe documents everyone sends, the extra ones home care agencies must send, and the ones to have ready.
Read itThe five questions have not changed and are not changing. What to have ready under each one.
Read itReady when you are
£59 a month for one service, cancel whenever you like. Or tell us your service type, stage and immediate pressure, and we will explain what support is realistic and what owner decisions are still needed.
Engagements are scoped and quoted in writing. Haverton Care Hub supports and strengthens services, but never guarantees CQC registration, inspection outcomes, ratings or compliance. Haverton Care Hub is an independent consultancy and software provider, not endorsed by, affiliated with or acting on behalf of the Care Quality Commission.